When peace of mind is paramount - Ultra are on call around the clock.
Ultra Suppression Systems provide a 24/7 alarm monitoring service - essential in maintaining an efficient, always-on service to our customers.
Our National Partner, JAM, has many years of experience dealing with time and function-critical equipment, with fully trained operators answering calls 24 hours a day at their UK Call Centre. Alarm activation information is passed onto our field engineers for immediate action, and JAM emails us a full report of each call with unique call reference numbers and a full audit trail.
Instant Reaction to Calm a Crisis
Any query at any time of the day; re-charging an activated system, emergency maintenance or a routine inspection, Ultra engineers are ready to answer any call to maintain fire security at our customers’ premises. Any time our hotline is called, our engineers will call our customers immediately to ascertain the nature and extent of the job in hand. It’s all part of the service.